Hybrid Customer Service For Automobile Manufacturer (Dutch Speaker)

Interested in cars and highly invested in helping people out? This might be your shot! Our company is looking for Dutch speakers for a temporary project until January 2023 with possibility of permanent contract

Your responsibilities and impact as a Client Service Specialist will be:

Handling first line inbound administrative support requests by phone & email (B2B)
Assist new customers with their status queries and financial requests
Provide additional product information and ensuring continuity of the merchant business by responding quickly and correctly
Emphasis on maintaining a strong customer relationship

Skills, experience and interest you need to succeed in this role:

Native level of Dutch with high level of English
Committed and dedicated
Strong administration skills
Positive attitude towards changes
Team player with strong listening skills
Service minded person with the ability to handle conflicts in a constructive manner
Being a strong communicator
No previous experience needed
Hybrid position for people in Spain
Having a valid Spanish work permit or a citizenship that allows you to work in an EU country

What's in it for you?

Type of contract: temporary contract until January 2023 with possibility of permanent contract
Hybrid working forms - one day/week in the office (possible in Valencia or Barcelona)
Working hours: 39h/week, Mon-Fr 8:30 - 18:00
Salary: 19.000/year
Training (in the office): 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months)
Equipment provided
Spanish lessons
Meal allowances possible
Constant training
International environment
Support from the company regarding NIE and SSN

Your Future Company:

This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona & Valencia

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.