Hybrid Customer Service For Automobile Manufacturer (Dutch & French Speaker)
Location:
Barcelona
Language(s):
Dutch& French Native Speaker, English business fluent
Job Description
Interested in cars and highly invested in helping people out? This might be your shot!
Your responsibilities and impact as a Client Service Specialist will be:
Handling first line inbound administrative support requests by phone & email (B2B)
Assist new customers with their status queries and financial requests
Provide additional product information and ensuring continuity of the merchant business by responding quickly and correctly
Emphasis on maintaining a strong customer relationship
Skills, experience and interest you need to succeed in this role:
Bilingual in Dutch & French with high level of English
Committed and dedicated
Strong administration skills
Positive attitude towards changes
Team player with strong listening skills
Service minded person with the ability to handle conflicts in a constructive manner
Being a strong communicator
No previous experience needed
Hybrid position for people in Spain
Having a valid Spanish work permit or a citizenship that allows you to work in an EU country
What's in it for you?
Type of contract: Indefinido
Hybrid working forms - only in office when necessary (couple of days/month)
Working hours: 39h/week, Mon-Fr 8:30 - 18:00 - also 32 hours possible
Salary: 19.000/year
Training (in the office): 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months)
Equipment provided
Spanish lessons
Meal allowances possible
Constant training
International environment
Support from the company regarding NIE and SSN
Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona & Valencia
Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
Your responsibilities and impact as a Client Service Specialist will be:
Handling first line inbound administrative support requests by phone & email (B2B)
Assist new customers with their status queries and financial requests
Provide additional product information and ensuring continuity of the merchant business by responding quickly and correctly
Emphasis on maintaining a strong customer relationship
Skills, experience and interest you need to succeed in this role:
Bilingual in Dutch & French with high level of English
Committed and dedicated
Strong administration skills
Positive attitude towards changes
Team player with strong listening skills
Service minded person with the ability to handle conflicts in a constructive manner
Being a strong communicator
No previous experience needed
Hybrid position for people in Spain
Having a valid Spanish work permit or a citizenship that allows you to work in an EU country
What's in it for you?
Type of contract: Indefinido
Hybrid working forms - only in office when necessary (couple of days/month)
Working hours: 39h/week, Mon-Fr 8:30 - 18:00 - also 32 hours possible
Salary: 19.000/year
Training (in the office): 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months)
Equipment provided
Spanish lessons
Meal allowances possible
Constant training
International environment
Support from the company regarding NIE and SSN
Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona & Valencia
Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
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Salary Indication
19000
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