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Unified Communications Engineer (German/French/Dutch)


Location:
Prague
Language(s):
German/French or Dutch, English
Job Ref:
DPU01
Company:
Blu Selection
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Job Description
Would you like to take the next step in your IT support career ? Are you interested in joining a brand new hub in the exciting city of Prague ? Then this is your position :

The Company

Our client is an international award winning IT services provider with world-wide presence. For their new offices in Prague, Czech Republic, they are currently looking for a Unified Communications Engineer speaking German/French or Dutch.

The Job

You will provide professional second-line technical support to an external client. The main tasks include :

- Identify and manage the root of incidents
- Provide professional 2ndline support to clients
- Solve technical issues within service agreement
- Contribute with your knowledge to performance reviews and suggest improvements
- Analyze the recurring incidents and solve them through problem management process

The Profile

The ideal candidate has gained already experience in unified communications support and would like to further develop it.

- German/French/Dutch and English on a business level (spoken/written)
- Experience in any of the following technologies :
--> Cisco Call Manager
--> Polycom
--> Tandberg
--> Alcatel
--> Audiocodes
--> Microsoft Lync/Skype for Business
- Any IT certification will be considered as a plus
- Dynamic and performance driven working attitude
- Open minded and positive nature
- Interested in further developing acquired IT skills

The Offer

- Competitive salary above the average of the market
- A chance to work in the company which was recognized and awarded as a Top Employer for providing the best possible work environment
- Working with the exceptional clients which are the leading providers of financial services, health care, media and communication etc.
- International atmosphere with the most talented IT professionals
- Constant support on the direction of career growth within the company
- Extra training and certification opportunities for professional development
- Brand new office with a fresh startup environment enriched with great entertainment activities
- 8 hours work shift between 6 AM to 6 PM
- Extra compensation for providing support to clients outside regular hours on an “on call”
- Start date: 1st of March and 1st of April
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Requirements
The ideal candidate has gained already experience in unified communications support and would like to further develop it.

- German/French/Dutch and English on a business level (spoken/written)
- Experience in any of the following technologies :
--> Cisco Call Manager
--> Polycom
--> Tandberg
--> Alcatel
--> Audiocodes
--> Microsoft Lync/Skype for Business
- Any IT certification will be considered as a plus
- Dynamic and performance driven working attitude
- Open minded and positive nature
- Interested in further developing acquired IT skills
Responsibilities
You will provide professional second-line technical support to an external client. The main tasks include :

- Identify and manage the root of incidents
- Provide professional 2ndline support to clients
- Solve technical issues within service agreement
- Contribute with your knowledge to performance reviews and suggest improvements
- Analyze the recurring incidents and solve them through problem management process


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