Similar Jobs


save these job details
email this to a friend
print these job details

Tourism Customer Service Agent (French)


Location:
Barcelona
Language(s):
French, English
Job Ref:
CAF02
Company:
Blu Selection
Apply
If you already have an account then please login
 
 
 
 
 


Choose from Google Drive
 
 


Job Description
The Job.

In this role, you will be responsible to answer client questions, doubts and complaints via phone and email.
– Provide professional and friendly client support via phone and email
– Responding to inquiries and handling different problems
– Ensure quality and professional service
– Ensure a high level of customer satisfaction
– Follow-up of customer information
– Having a full understanding of Airbnb processes
– Record all information in the internal system
You have already viewed this job - view again?
Salary Indication
16500 Euro Gross/Year
Company Profile
Are you passionate about the Travel, Hospitality and Tourism industry? Are you quality and service oriented and always ready to help people?

The Company.

This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona.

Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for French speakers with strong team spirit to reinforce their constantly growing Support Team!

Requirements
The Profile.

– You are a native French speaker and have an excellent level of English
– You have a passion for traveling and adventure
– You are customer oriented
– You have excellent communication skills
– You have the ability to build a connection with clients
– You are an excellent team player
– You are professional and have a quality minded attitude
– You are flexible, open-minded and high level of energy
Responsibilities
The Offer.

– Salary: 16.500 Euro Gross/year
– Working hours: Monday – Sunday: rotation shifts between 9 am -10 pm (2 weekends per month)
– A full-time contract (39 hours/week; 5 days/week)
– 3 weeks fully paid training
– A stable position
– Relax and friendly work environment
– Multiple Career opportunities, as it is a fast-growing company
– Free coffee and tea
– Spacious terrace and chilling area
– International and multilingual working environment
– Dynamic and open working environment
– Start date: ASAP


View these similar jobs:

View all similar job matches
The CV Doctor