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Healthcare Agent (Swedish)

Swedish, English
Job Ref:
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Job Description
– Salary: 16.500 Euro gross/ year (pro-rata for part-time positions depending on the hours agreed) + free Spanish classes offered
– Working hours: Monday -Thursday: 9 am – 6 pm and Friday 9 am – 5 pm
– Full time contract of 39 hours/ week or part-time options
– A stable position
– Relax and friendly work environment
– Multiple Career opportunities, as it is a fast growing company
– Free coffee and tea
– Spacious terrace and chilling area
– International and multilingual working environment
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Salary Indication
16.500 Euro Gross/year
Company Profile
This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona.

For their client, a world leader in health and hygiene Industry, they are currently looking for Swedish speakers to support their international team in Barcelona!
– You are a native Swedish speaker and have an excellent level of English
– You are confident and have an enthusiastic phone manner
– You have strong administrative skills with an eye for detail
– You have a proactive approach to problem solving
– You have a professional outlook with a ‘can do’ attitude
– You are an excellent team worker
– You are to handle sensitive calls with empathy
In this role, you will be responsible to answer client questions, doubts and complaints via phone and email.
– Develop a sound understanding of the product (healthcare, household products) and services and to embrace brand values
– Provide professional and friendly client support via phone and email
– Responding to enquiries and handling different problems
– Ensure quality and professional service
– Ensure high level of customer satisfaction
– Follow-up of customer information
– Record all information in the internal system

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