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Dyson Customer Advisor (German)


Location:
Barcelona
Language(s):
German, English
Job Ref:
CAG02SACD
Company:
Blu Selection
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Job Description
The Offer.

– Salary in line with market conditions: 18.000 Euro/year + bonus up to 7.200 Euro/year + Spanish classes provided + discounts at local bars and restaurants
– Working hours with rotation shifts: Monday – Friday: 8 am – 8 pm; Weekends: 8 am – 6 pm
– 2 weekends off/ month
– 39 hours/ week; 5 days/ week
– Fully paid training
– Development program
– Good prospects in the career (constantly growing company)
– International and multilingual working environment
– Free coffee and tea
– Spacious terrace and chilling area
– Dynamic, open and friendly atmosphere
– Start date: ASAP
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Salary Indication
18.000 euro/year + bonus (7.200€ per year)
Company Profile
Do you thrive on challenge and are excited by change? And you are interested in an inbound sales position with upselling and cross-selling for a world-leader in the design and engineering industry?

The Company.

This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona.

For their client Dyson, a British world leader engineering company that designs stylish and innovative products such as vacuum cleaners, hand dryers, bladeless fans, and heaters, they are looking for outgoing and pro-active German speaking candidates to join their international and fast growing Sales Support Team. Take part of an exciting project in the center of Barcelona!
Requirements
The Profile.

– You are a native German speaker and have an excellent level of English
– You are looking for a stable work opportunity
– You have the ability to work under pressure
– You have excellent communication skills
– You are team oriented
– You are self-motivated
– You have a strong work ethic
– You are reliable, punctual and self-disciplined
Responsibilities
The Job.

In this role, you will be responsible to answer client questions, doubts and complaints via phone and email.
– Provide professional and friendly client support via phone and email
– Responding to enquiries and handling different problems
– Ensure quality and professional service
– Ensure high level of customer satisfaction
– Follow-up of customer information
– Having a full understanding of Airbnb processes
– Record all information in the internal system


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