Customer Support Executive (Dutch)

The Company.

Our client is a Belgian BPO company with an office in Barcelona. For their partner, for their client a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona.

The Job.

After a 6 weeks training the candidate will ensure Customer Support. The main tasks include:
- Provide information and advice users on appropriate action to solve issues
- Respond to incoming requests for assistance via telephone or email
- Ensure quality service
- Ensure high level of customer satisfaction and record information
- Maintain client relationships through product support over the phone or chat

The Profile.

- You have a native level of Dutch and a very good level English
- You have good communication skills
- You are a team player and open-minded
- You are enthusiast and motivated
- You have an affinity to technology
- If you have previous call Center experience, it's a plus

The Offer.

- A salary of 1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered
- Monday to Saturday: 9 AM - 9 PM (rotation shifts)
- Working in a nice and friendly environment
- Different from the usual Call Center environment
- Working for a company where the employees feel valued
- Office located in Poblenou area
- 6 weeks training provided
- Start date: 29/10/2018; 03/12/2018