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Customer Support Executive (Dutch)


Location:
Barcelona
Language(s):
Dutch, English
Job Ref:
NC01234
Company:
Blu Selection
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Job Description
The Job.

After a 6 weeks training the candidate will ensure Customer Support. The main tasks include:
– Provide information and advice users on appropriate action to solve issues
– Respond to incoming requests for assistance via telephone or email
– Ensure quality service
– Ensure high level of customer satisfaction and record information
– Maintain client relationships through product support over the phone or chat
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Salary Indication
1305 € gross/month + performance related bonus of up to 200 € net/month
Company Profile
The Company.

Our client is a Belgian BPO company with an office in Barcelona. For their partner, for their client a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona.
Requirements
The Profile.

– You have a native level of Dutch and a very good level English
– You have good communication skills
– You are a team player and open-minded
– You are enthusiast and motivated
– You have an affinity to technology
– If you have previous call Center experience, it's a plus
Responsibilities
The Offer.

– A salary of 1305 Euro gross/month + performance related Bonus after 3rd month up to 250 Euro +free Spanish classes offered
– Monday to Saturday: 9 AM – 9 PM (rotation shifts)
– Working in a nice and friendly environment
– Different from the usual Call Center environment
– Working for a company where the employees feel valued
– Office located in Poblenou area
– 6 weeks training provided
– Start date: 06/08/2018


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